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During the school summer holiday of 2018,we were tasked by Southwark council to install a completely new Fire alarm system into Cobourg Primary school Cobourg Road London SE5 0JD. During our prestart visits it became clear that due to the age and construction of the buildings, and the possibility of a large amount of asbestos, installing a conventional wired fire alarm was going to be difficult if not impossible. Following discussions, it was decided that a wireless system was probably the best way forward. Fire Response UK ltd were recommended. We were on a tight schedule to complete these works as the system needed to be installed and commissioned ready for the school to reopen following the summer break. Fire Response designed, installed, programmed and commissioned a high-quality system across4 floors of the main Victorian building and extended coverage to all the outbuildings giving us a quality Fire alarm system in time for the school to reopen on time. Despite the Time restraints at no time did Fire Response attempt to “cut corners” with either the installation of the system or Health and safety. To complete on time given all the problems with no issues was quite an achievement.Many thanks Fire Response but for your professionalism this could have been a disaster!

Graham Hawkins
Project Manager

Kier Specialist Services I Facilities Management.
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I fortunately became business contracts manager and able to rely on the services provided by Fire Response after many disappointing relations with previous companies that continued to fail to deliver the agreed services.

The continuing issue was retrieving the legally required paperwork after already chasing the necessary services relating to the Fire Safety needs to keep a large warehouse operational.

John provided a single point of contact representing Fire Response, also occasionally dealing with the admin team, whom are polite and very helpful.

After the first Fire Alarm service and extinguisher service I was very impressed with their engineers work conduct and with the frequency John kept me updated. I extended their responsibilities to include, room integrity test, novak service, ansul service, burglar alarm service which they took in their stride. –including emergency call outs –when those issues arise!

This is now an area I can completely trust in the hands of John, who informs me when services are required!

This has led on to having a great working relationship with the Fire Response team.

Brett Goodwin
Facilities & Contracts Manager

3m European Distribution Centre, Hudson Rd, Bedford.

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